Established in 2001, Contact was the first specialized consumer financing company in Egypt.
Set up as an independent, management, and employee-led initiative, the company has managed to secure equity financing from various sources since its inception, including banks, private equity firms, and individuals. Contact’s parent company, Sarwa Capital Holding, is the leading structured finance investment firm in Egypt.
Contact works based on a collaborative business model, engaging with business partners at various levels to deliver market-leading products and services. We always strive to provide clients and business partners with the highest quality service and efficiency, making the financing process seamless and achieving the best possible results. In addition to Contact’s 21 locations nationwide, our growing network includes over 1,500 points of sale covering car dealers, consumer durables merchants, and sporting clubs.
Employees
Customers
Transactions

Vision
Our vision is to become the most innovative financial services provider of choice.

Mission
We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve retails but also corporates, aiming to fulfill all their financial goals.

Values
Customer-centric: Our long-term customer relationship is where our true value lies. An approach that ensures an outstanding customer experience through a smooth customer journey.
Credibility and Integrity: We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and companies. We strive to earn enduring credibility with others, which we believe is essential to long-term personnel and business relationships.
Simplicity: We strive for clarity and consistency through adopting top-notch technology, to ensure a smooth and simple customer journey.

Hazem Moussa
Chairman of Sarwa Capital Holding

Said Zater
MD of Sarwa Capital Holding & Group CEO

Ayman El-Sawy
Group Chief Financial Officer

Amr Refaat
MD of Contact Credit

Alaa Awad
Group GM for HR & Institutional Development

Mohamed Salama
Group GM for Legal Affairs

Ismail Samir
MD of Contact Leasing

Said Samir
Credit & Risk Director

Tamer Samir
Sales & Distribution Director

Nehal Break
MD of Contact Insurance Brokerage

Yasmina Fahmy
Group GM for Marketing & Digital Transformation

Ahmed A. Hakim
Group IT Director

Mohamed El-Hilaly
Managing Director - Consumer Finance

Safeya Borhan
Director of Corporate Affairs & Governance

Hany Omar
Executive Director of Contact Factoring

Sara Hosni
Director of Investor Relations

Alia Kassem
Marketing Research Manager

Ayman Halim
Executive Director of Contact Mortgage Finance
Stakeholders

Hazem Moussa
Chairman of Sarwa Capital Holding

Said Zater
MD of Sarwa Capital Holding & Group CEO

Ayman El-Sawy
Group Chief Financial Officer

Amr Refaat
MD of Contact Credit

Alaa Awad
Group GM for HR & Institutional Development

Mohamed Salama
Group GM for Legal Affairs

Ismail Samir
MD of Contact Leasing

Said Samir
Credit & Risk Director

Tamer Samir
Sales & Distribution Director

Nehal Break
MD of Contact Insurance Brokerage

Yasmina Fahmy
Group GM for Marketing & Digital Transformation

Ahmed A. Hakim
Group IT Director

Mohamed El-Hilaly
Managing Director - Consumer Finance

Safeya Borhan
Director of Corporate Affairs & Governance

Hany Omar
Executive Director of Contact Factoring

Sara Hosni
Director of Investor Relations

Alia Kassem
Marketing Research Manager

Ayman Halim
Executive Director of Contact Mortgage Finance