About us

Contact Financial Holding is a leading provider of finance solutions, including auto credit, insurance, consumer and corporate finance, and is the largest player in Egypt’s nascent debt capital markets, helping structure, arrange, and underwriting debt transactions for companies that need to access debt capital markets to fund growth, manage risk, improve financial standing and raise liquidity.
At Contact Financial Holding, we use our expertise in deploying funds and generating liquidity to develop financial solutions for our clients, seeking out and leveraging opportunities in underdeveloped financial segments, resulting in increased financial inclusion. We offer a range of consumer- and corporate-focused products and services under our brands in addition to producing white-labeled solutions for major Egyptian corporations.
Our talented team of more than 2,500 employees is a key pillar to Contact’s success. To maintain our position at the leading edge, we constantly invest in our people, trusting that our development as a company comes hand in hand with their own.

Employees

Customers

Transactions

Vision

Our vision is to be the most innovative financial services provider of choice. We provide our customers with access to the latest fintech, products and services. Our goal is to make sure that everyone can take advantage of our innovative solutions and maximize their financial potential. We strive for excellence in everything we do and are committed to providing a first-class customer experience.

Mission

We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve individuals but also corporates, aiming to fulfill all their financial goals.

Values

  • Customer Satisfaction:

Our long-term customer relationship is where our core values lie. An approach that ensures outstanding customer experience through a smooth customer journey.

  • Integrity:

We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and Companies. We strive to earn enduring credibility with others, which we believe is essential to long term personnel and business relationships.

  • Loyalty:

The turnover rate is largely due to the group members’ feeling of belonging to a work team that values humans among individuals. In addition to continuous professional support, we do everything possible to help and support each other on a personal & professional level, and our feeling of belonging to the group is reflected in the consolidation of loyalty among our customers.

  • Empowering Dreams:

We inspire our employees and customers to dream and mobilize themselves towards those dreams, to be able to develop themselves and change the world.

  • Accountability:

We believe that everybody is accountable for their own welfare and that of others, and for resources.

Our People 

Hazem Moussa

Hazem Moussa

Chairman of Contact Financial Holding

Said Zater

Said Zater

MD of Contact Financial Holding & Group CEO

Amr Lamei

Amr Lamei

Deputy Chairman

Ashraf Zaki

Ashraf Zaki

Board Member

Mohamed Abdel Halim

Mohamed Abdel Halim

Board Member

Mohamed Sadek

Mohamed Sadek

Board Member

Anwar Bahubaish

Anwar Bahubaish

Board Member

Hassan Abdou

Hassan Abdou

Board Member

 Karim Hussein

Karim Hussein

Independent Board Member

 Karim Zein

Karim Zein

Independent Board Member

Safaya Borhan

Safaya Borhan

Board Member

Hazem Moussa

Hazem Moussa

Chairman of Contact Financial Holding

Said Zater

Said Zater

MD of Contact Financial Holding & Group CEO

Ayman El-Sawy

Ayman El-Sawy

Group Financial Consultant

Amr Refaat

Amr Refaat

Vice Chairman of Contact Credit

Alaa Awad

Alaa Awad

Group GM for HR & Institutional Development

Mohamed Salama

Mohamed Salama

Group GM for Legal Affairs

Ismail Samir

Ismail Samir

MD of Contact Leasing

Ahmed Khalifa

Ahmed Khalifa

MD of Sarwa Insurance

Rimah Asaad

Rimah Asaad

MD of Sarwa Life

Said Samir

Said Samir

Credit & Risk Director

Sherif Galal

Sherif Galal

Group GM for Managerial Control

Tamer Samir

Tamer Samir

MD of Contact Credit

Safeya Borhan

Safeya Borhan

Director of Corporate Affairs & Governance

Nehal Break

Nehal Break

MD of Contact Insurance Brokerage

Osman A. Moneim

Osman A. Moneim

MD of Contactcars.com

Ahmed A. Hakim

Ahmed A. Hakim

Group IT Director

Ahmed Samir Kamel

Ahmed Samir Kamel

MD of Contact CrediTech

Hany Omar

Hany Omar

MD of Contact Factoring

Marwan Adel

Marwan Adel

Group Marketing Director

Ayman Halim

Ayman Halim

MD of Contact Mortgage Finance

Mohamed Samir

Mohamed Samir

Group GM for Administration

Sarah Mahmoud

Sarah Mahmoud

Group Market Research Manager

Moursy Mansour

Moursy Mansour

Group Internal Auditor

Seif El-Bassiouni

Seif El-Bassiouni

Chief Financial Officer

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