About us

Contact Financial Holding is a leading provider of finance solutions, including auto credit, insurance, consumer and corporate finance, and is the largest player in Egypt’s nascent debt capital markets, helping structure, arrange, and underwriting debt transactions for companies that need to access debt capital markets to fund growth, manage risk, improve financial standing and raise liquidity.
At Contact Financial Holding, we use our expertise in deploying funds and generating liquidity to develop financial solutions for our clients, seeking out and leveraging opportunities in underdeveloped financial segments, resulting in increased financial inclusion. We offer a range of consumer- and corporate-focused products and services under our brands in addition to producing white-labeled solutions for major Egyptian corporations.
Our talented team of more than 2,500 employees is a key pillar to Contact’s success. To maintain our position at the leading edge, we constantly invest in our people, trusting that our development as a company comes hand in hand with their own.
Contact works based on a collaborative business model, engaging with business partners at various levels to deliver market-leading products and services. We always strive to provide clients and business partners with the highest quality service and efficiency, making the financing process seamless and achieving the best possible results. In addition to Contact’s 76 locations nationwide, our growing network includes more than 10,000 points of sale covering car dealers, consumer durables merchants, and sporting clubs.

Employees

Customers

Transactions

Vision

Our vision is to be the most innovative financial services provider of choice. We provide our customers with access to the latest fintech, products and services. Our goal is to make sure that everyone can take advantage of our innovative solutions and maximize their financial potential. We strive for excellence in everything we do and are committed to providing a first-class customer experience.

Mission

We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve individuals but also corporates, aiming to fulfill all their financial goals.

Values

  • Customer Satisfaction:

Our long-term customer relationship is where our core values lie. An approach that ensures outstanding customer experience through a smooth customer journey.

  • Integrity:

We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and Companies. We strive to earn enduring credibility with others, which we believe is essential to long term personnel and business relationships.

  • Loyalty:

The turnover rate is largely due to the group members’ feeling of belonging to a work team that values humans among individuals. In addition to continuous professional support, we do everything possible to help and support each other on a personal & professional level, and our feeling of belonging to the group is reflected in the consolidation of loyalty among our customers.

  • Empowering Dreams:

We inspire our employees and customers to dream and mobilize themselves towards those dreams, to be able to develop themselves and change the world.

  • Accountability:

We believe that everybody is accountable for their own welfare and that of others, and for resources.

Our People 

Hazem Moussa

Hazem Moussa

Chairman of Contact Financial Holding

Said Zater

Said Zater

MD of Contact Financial Holding & Group CEO

Amr Lamei

Amr Lamei

Deputy Chairman

Ashraf Zaki

Ashraf Zaki

Board Member

Mohamed Abdel Halim

Mohamed Abdel Halim

Board Member

Mohamed Sadek

Mohamed Sadek

Board Member

Nils Backtler

Nils Backtler

Board Member

Amr Esmat Abaza

Amr Esmat Abaza

Board Member

 Karim Hussein

Karim Hussein

Independent Board Member

 Karim Zein

Karim Zein

Independent Board Member

Safaya Borhan

Safaya Borhan

Board Member

Zeinab Hashem

Zeinab Hashem

Independent Board Member

Board Page
Person 1
Hazem Moussa
Chairman of Contact Financial Holding
Person 2
Said Zater
MD of Contact Financial Holding & Group CEO
Person 1
Ayman El-Sawy
Group Financial Consultant
Last Person 2
Amr Refaat
Vice Chairman of Contact Credit
Last Person 2
Seif El-Bassiouni
Chief Financial Officer
Person 1
Alaa Awad
Group GM for HR & Institutional Development
Person 1
Mohamed Salama
Group GM for Legal Affairs
Person 1
Ismail Samir
MD of Contact Leasing
Person 1
Ahmed Khalifa
MD of Sarwa Insurance
Person 1
Rimah Asaad
MD of Sarwa Life
Person 1
Said Samir
Credit & Risk Director
Person 1
Nehal Break
MD of Contact Insurance Brokerage
Person 1
Safeya Borhan
Director of Corporate Affairs & Governance
Person 1
Tamer Samir
MD of Contact Credit
Person 1
Sherif Galal
Group GM for Managerial Control
Person 1
Ahmed A. Hakim
Group IT Director
Person 1
Omar El Fiky
MD of Contact CrediTech
Person 1
Hany Omar
MD of Contact Factoring
Person 1
Walid Kamel
MD of Contactcars.com
Person 1
Sarah Mahmoud
Group Market Research Manager
Person 1
Mohamed Samir
Group GM for Administration
Person 1
Marwan Adel
Group Marketing Director
Person 1
Ayman Halim
MD of Contact Mortgage Finance
Last Person 1
Moursy Mansour
Group Internal Auditor
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