About Us - CONTACT

About us

Contact Financial Holding is a leading provider of finance solutions, including auto credit, insurance, consumer and corporate finance, and is the largest player in Egypt’s nascent debt capital markets, helping structure, arrange, and underwriting debt transactions for companies that need to access debt capital markets to fund growth, manage risk, improve financial standing and raise liquidity.
At Contact Financial Holding, we use our expertise in deploying funds and generating liquidity to develop financial solutions for our clients, seeking out and leveraging opportunities in underdeveloped financial segments, resulting in increased financial inclusion. We offer a range of consumer- and corporate-focused products and services under our brands in addition to producing white-labeled solutions for major Egyptian corporations.
Our talented team of more than 2,500 employees is a key pillar to Contact’s success. To maintain our position at the leading edge, we constantly invest in our people, trusting that our development as a company comes hand in hand with their own.

Employees

Customers

Transactions

Vision

Our vision is to be the most innovative financial services provider of choice. We provide our customers with access to the latest fintech, products and services. Our goal is to make sure that everyone can take advantage of our innovative solutions and maximize their financial potential. We strive for excellence in everything we do and are committed to providing a first-class customer experience.

Mission

We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve individuals but also corporates, aiming to fulfill all their financial goals.

Values

Customer Satisfaction:

Our long-term customer relationship is where our core values lie. An approach that ensures outstanding customer experience through a smooth customer journey.

Integrity:

We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and Companies. We strive to earn enduring credibility with others, which we believe is essential to long term personnel and business relationships.

Loyalty:

The turnover rate is largely due to the group members’ feeling of belonging to a work team that values humans among individuals. In addition to continuous professional support, we do everything possible to help and support each other on a personal & professional level, and our feeling of belonging to the group is reflected in the consolidation of loyalty among our customers.