Established in 2001, Contact was the first specialized consumer financing company in Egypt.
Set up as an independent, management, and employee-led initiative, the company has managed to secure equity financing from various sources since its inception, including banks, private equity firms, and individuals. Contact’s parent company, Sarwa Capital Holding, is the leading structured finance investment firm in Egypt.
Contact works based on a collaborative business model, engaging with business partners at various levels to deliver market-leading products and services. We always strive to provide clients and business partners with the highest quality service and efficiency, making the financing process seamless and achieving the best possible results. In addition to Contact’s 21 locations nationwide, our growing network includes over 1,500 points of sale covering car dealers, consumer durables merchants, and sporting clubs.

Employees

Customers

Transactions

Vision

Our vision is to become the most innovative financial services provider of choice.

Mission

We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve retails but also corporates, aiming to fulfill all their financial goals.

Values

Customer-centric: Our long-term customer relationship is where our true value lies. An approach that ensures an outstanding customer experience through a smooth customer journey.

Credibility and Integrity: We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and companies. We strive to earn enduring credibility with others, which we believe is essential to long-term personnel and business relationships.

Simplicity: We strive for clarity and consistency through adopting top-notch technology, to ensure a smooth and simple customer journey.

Hazem Moussa

Hazem Moussa

Chairman of Sarwa Capital Holding

Said Zater

Said Zater

MD of Sarwa Capital Holding & Group CEO

Ayman El-Sawy

Ayman El-Sawy

Group Chief Financial Officer

Amr Refaat

Amr Refaat

MD of Contact Credit

Alaa Awad

Alaa Awad

Group GM for HR & Institutional Development

Mohamed Salama

Mohamed Salama

Group GM for Legal Affairs

Ismail Samir

Ismail Samir

MD of Contact Leasing

Said Samir

Said Samir

Credit & Risk Director

Tamer Samir

Tamer Samir

Sales & Distribution Director

Nehal Break

Nehal Break

MD of Contact Insurance Brokerage

Yasmina Fahmy

Yasmina Fahmy

Group GM for Marketing & Digital Transformation

Ahmed A. Hakim

Ahmed A. Hakim

Group IT Director

Mohamed El-Hilaly

Mohamed El-Hilaly

Managing Director - Consumer Finance

Safeya Borhan

Safeya Borhan

Director of Corporate Affairs & Governance

Hany Omar

Hany Omar

Executive Director of Contact Factoring

Sara Hosni

Sara Hosni

Director of Investor Relations

Alia Kassem

Alia Kassem

Marketing Research Manager

Ayman Halim

Ayman Halim

Executive Director of Contact Mortgage Finance

Stakeholders

Hazem Moussa

Hazem Moussa

Chairman of Sarwa Capital Holding

Said Zater

Said Zater

MD of Sarwa Capital Holding & Group CEO

Ayman El-Sawy

Ayman El-Sawy

Group Chief Financial Officer

Amr Refaat

Amr Refaat

MD of Contact Credit

Alaa Awad

Alaa Awad

Group GM for HR & Institutional Development

Mohamed Salama

Mohamed Salama

Group GM for Legal Affairs

Ismail Samir

Ismail Samir

MD of Contact Leasing

Said Samir

Said Samir

Credit & Risk Director

Tamer Samir

Tamer Samir

Sales & Distribution Director

Nehal Break

Nehal Break

MD of Contact Insurance Brokerage

Yasmina Fahmy

Yasmina Fahmy

Group GM for Marketing & Digital Transformation

Ahmed A. Hakim

Ahmed A. Hakim

Group IT Director

Mohamed El-Hilaly

Mohamed El-Hilaly

Managing Director - Consumer Finance

Safeya Borhan

Safeya Borhan

Director of Corporate Affairs & Governance

Hany Omar

Hany Omar

Executive Director of Contact Factoring

Sara Hosni

Sara Hosni

Director of Investor Relations

Alia Kassem

Alia Kassem

Marketing Research Manager

Ayman Halim

Ayman Halim

Executive Director of Contact Mortgage Finance

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