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About

Contact Financial Holding

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Contact Financial Holding is a leading provider of finance solutions, including auto credit, insurance, consumer, and corporate finance, and is the largest player in Egypt’s nascent debt capital markets, helping structure, arrange, and underwriting debt transactions for companies that need to access debt capital markets to fund growth, manage risk, improve financial standing and raise liquidity.
Our Expertise
At Contact Financial Holding, we use our expertise in deploying funds and generating liquidity to develop financial solutions for our clients, seeking out and leveraging opportunities in underdeveloped financial segments, resulting in increased financial inclusion. We offer a range of consumer- and corporate-focused products and services under our brands in addition to producing white-labeled solutions for major Egyptian corporations.
Work Team
Our talented team of more than 2,500 employees is a key pillar to Contact’s success. To maintain our position at the leading edge, we constantly invest in our people, trusting that our development as a company comes hand in hand with their own.
Financing Solutions
Contact works based on a collaborative business model, engaging with business partners at various levels to deliver market-leading products and services. We always strive to provide clients and business partners with the highest quality service and efficiency, making the financing process seamless and achieving the best possible results. In addition to Contact’s 75+ locations nationwide, our growing network includes more than 10,000 points of sale covering car dealers, consumer durables merchants, and sporting clubs.
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Emphasize what is important to your company.
We always seek to employ our extensive experience in managing financial investments and providing financing in developing advanced financial solutions that suit the needs of our customers.
Our Vision
Our Vision
Our vision is to be the most innovative financial services provider of choice. We provide our customers with access to the latest fintech, products and services. Our goal is to make sure that everyone can take advantage of our innovative solutions and maximize their financial potential. We strive for excellence in everything we do and are committed to providing a first-class customer experience.
Our Mission
Our Mission
We provide innovative digital financial services through a customer-centric approach, capitalizing on our strong relationship and commitment with our customers. Through our highly skilled experts, we offer a one-stop-shop customer experience by adopting the latest top-notch technologies and providing exceptional customer service. Our high-end programs not only serve individuals but also corporates, aiming to fulfill all their financial goals.
Our Values
Our Values
Customer Satisfaction: Our long-term customer relationship is where our core values lie. An approach that ensures outstanding customer experience through a smooth customer journey.
Integrity: We conduct ourselves with uncompromising integrity and honesty as individuals, teams, and Companies. We strive to earn enduring credibility with others, which we believe is essential to long term personnel and business relationships.
Loyalty: The turnover rate is largely due to the group members’ feeling of belonging to a work team that values humans among individuals. In addition to continuous professional support, we do everything possible to help and support each other on a personal & professional level, and our feeling of belonging to the group is reflected in the consolidation of loyalty among our customers.
Empowering Dreams: We inspire our employees and customers to dream and mobilize themselves towards those dreams, to be able to develop themselves and change the world.
Accountability: We believe that everybody is accountable for their own welfare and that of others, and for resources.

Executive Management

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Hazem Moussa
Chairman of Contact Financial Ho...
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Said Zater
MD of Contact Financial Holding ...
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Seif El-Bassiouni
Chief Financial Officer
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Amr Refaat
Vice Chairman of Contact Credit
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Alaa Awad
Group GM for HR, Governance, and Institutional Development
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Tamer Samir
MD of Contact Credit
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Mohamed Salama
Group GM for Legal Affairs
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Haidy Elmasry
Group Director of HR & Organizational Development
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Ismail Samir
MD of Contact Leasing
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Ahmed Khalifa
MD of Sarwa Insurance
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Rimah Asaad
MD of Sarwa Life
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Ahmed Hassanen
Credit & Risk Director
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Ahmed Ezz
Chief Risk Officer
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Sherif Galal
Group GM for Managerial Control
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Nehal Break
MD of Contact Insurance Brokerage
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Walid Kamel
Contact Cars.com Executive Director
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Ahmed A. Hakim
Group IT Director
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Omar El Fiky
MD of Contact CrediTech
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Hany Omar
MD of Contact Factoring
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Ayman Halim
MD of Contact Mortgage
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Marwan Adel
Group Marketing Director
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Ghada Tayel
Group Business Development Manager
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Mohamed Samir
Group Administrative Affairs Director
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Moursy Mansour
Group Internal Auditor
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Ahmed Ewiess
Group Market & Business Analysis Manager
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